Return & Cancellation Policy
We want customers to receive the correct products in good condition. If there is a problem with your order, please contact us with photos or video evidence as soon as possible.
Returns or Exchanges
If a product is damaged during delivery, the wrong product is received, or a verifiable issue is found, the store will review the case and help arrange a replacement or solution where appropriate.
Order Cancellation
Orders can be cancelled only while they are still in To Pay status. Once the store has started processing, packing, sending data to the courier, or shipping the order, cancellation through the website may no longer be available.
Need Help?
Please contact us through LINE Official Account if you need help with a return, exchange, or cancellation.
